Cloud Horizon
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Customer feedback

Tell us what made Cloud Horizon useful, unclear, or hard to trust.

Every customer test should leave a product signal. This form captures scores, blockers, and the one fix that would make the workflow easier to use again.

Scorecard

Trust

Could you explain the answer and source data to another person without apologizing for missing context?

Clarity

Was the next step obvious, or did the product rely on us explaining the workflow live?

Speed

Did Cloud Horizon beat your current console, export, spreadsheet, script, or FinOps workflow?

What happens to this feedback

The form is wired into the product loop. We use the lowest scores and most concrete requested fixes to decide what changes before the next customer cohort.

Stored with context

The workflow, cloud surface, scores, blocker, and requested fix are saved together so the product note is actionable.

Reviewed by severity

Trust issues and Marketplace activation blockers are handled before copy polish or lower-impact requests.

Tied to follow-up

If you allow contact, we can confirm the fix, ask for missing context, or invite you back to retest the workflow.